1. Introduction

In this section are detailed the terms and conditions that guide how we provide our services as well as how you can use these services.

Please take special attention to the terms and conditions as they detail the limits and extents of the services we provide.

2. General Terms of Service

• We provide tutoring services to individuals and groups of people (not more than 5 people).
• The focus is on Mathematics and Physical Science
• For learners in grades 10, 11 and 12. We also assist with learners seeking to rewrite their matric.

3. Privacy Policy

• Any personal information that is provided to GeniusEdge Tutoring will not be shared with any third parties.
• Personal information provided through our online patforms (website), is secured by the cybersecurity measures we have implemented.
• Information collected about the learning progress and levels of learners will be used internally for the purpose of improving our services.
• Contact information will not be shared with any third parties and any correspondence and ad campaigns will be done at the consent of our learners.

4. Complaints & Suggestions

• We are forever dedicated to ensure that our products and services are effective and satisfactory to all who use them. With this in mind:
• Suggestions are always welcome and can be made through any and all of our social media platforms and contact details.
• All complaints can be lodged through our contact information. They will be attended individually.

5. Discounts & Prizes

• We are dedicated to ensuring that our products and services are affordable to those that need them the most:
• Hence, we periodically provide various kinds of discounts for our products and services.
• Our belief is that the best way to foster a particular behavior or good habits is through rewards:
• So we periodically implement Reward Systems, to reward good achievements and progress.